Mushkil Aasaan has been an approved Domiciliary Care Provider since 1995, regulated by the “Care Quality Commission” (CQC), The increasing demands made on the organisation by the Community have clearly demonstrated a greater need for its provision. As a ‘Specialist’ Provider Mushkil Aasaan offers packages of Care that transcend detailed knowledge of the Community’s faiths, values, customs, language and dietary needs beyond that of their basic needs.
Mushkil Aasaan embraces and outreaches to all diversities of religion and culture. We are committed to serve the Community with equal access to all, regardless of gender, race, religion, social class, or disability or protected characteristics.
As an Investor in people, Mushkil Aasaan capitalises on the wealth of expertise in the Community. Our experienced and trained Careworkers are skilled and knowledgeable in the diverse language and cultural needs of our Service Users as caring is very much part of the ethos of the culture.
The needs of all our Service Users lie at the heart of our service planning and delivery and every attempt is made to ensure that they have a choice in the type and level of service which respects their individuality and need for privacy.
Mushkil Aasaan engages Careworkers to deliver services to an agreed Support Plan, which maintains and respects the privacy, dignity and lifestyle of the Service User while promoting independence.
Management of risk is core in delivering a consistent and caring service with appropriate mitigations drawn up in conjunction with the Service User and their family member or advocate and any relevant Social Care and Health practitioner. Risk Assessments include guidance for staff around minimising risks as well as contingency planning should an emergency arise.
We continuously strive to provide a high standard of Quality Care to ensure effective accountability to all our Service Users. This manifests itself through training, regular monitoring of performance and Service User satisfaction.