Career Development

People Management and Career Development

Career development amongst our staff remains an organisational key objective. The central focus of our recruitment and practices is promoting and empowering those who seek such opportunities. This manifests itself in continuing to provide inclusive employment opportunities for male and female Careworkers and Volunteers, through appropriate vocational packages of support and training while, encompassing anti-discrimination measures at every opportunity. Many of our female staff, for a host of reasons, have not secured appropriate educational qualifications. For some it is their first step towards educational opportunity and economic independence.

Investors In People

Mushkil Aasaan has repeatedly gained the ‘Investors in People’ award since the year 2000. It was also awarded the Pqasso certificate which gives recognition to the organisation and its structures and standards while reflecting the dedication and commitment of all involved in the work. The founder of Mushkil Aasaan, received an MBE, in recognition of her services to the Community in 2002. Our Organization also secured recognition of the National Skills Pledge in June 2009 for leadership in commitment to training and empowerment of staff.

Investors In People feedback

"Investor in People observed that ‘Leadership at Mushkil Aasaan is a great strength that has enabled the key successes recently. Feedback from staff regarding management effectiveness is consistently very positive. In particular the open and transparent leadership of the office team and senior staff sets a positive tone for aspiring leaders and managers throughout the organisation. The senior team, including the Director were felt to be inspirational and motivational. People at all levels describe the positive influence they have on them in their role"

"They are open to the fact that the organization is a stepping stone for future opportunities within the wider community. The very nature of Mushkil Aasaan is to promote empowerment within the Community. There is a learning culture where people can access development opportunities no matter what their role"

The education and skills-based courses have included:

Level 5 in Management from the Chartered Management institute

Leadership and Management

Diploma in Social Work

Family Systemic Therapy

Islamic Psychology and Therapy

NVQ4 in Advice and Guidance

Welfare Rights through Citizens Advice Bureau

NVQ3 in Management for Office Staff

Care Certificate

NVQ2 and 3 in Health and Social Care for Careworkers

NVQ3 End of Life Care

Specialist courses in:


Safeguarding Adults,

First Aid,

Manual Handling,

Promoting Independence,

Infection Control,

Catheter and Skin Care,

Peg and RIG feeding

CQC Feedback

"This organization recognizes the value of offering a comprehensive training programme to staff"....”Sound recruitment procedures and staff training protect people who use the service"